There are many items that affect
predictive dialing performance. Here are a few. They are in the format of a
questions and answer. Ask the following question and insert the topic within the
question mark. If you have a question and it is not answered on this site, contact
our guest at 866-710-7158, or email him
at juddh@telemarketingsuccess.com1. How
the following topics affect telemarketing performance and success?
Answering Machine Detection
Dialing speed
Dialing methods (speed, auto, screen, agent, progressive, power, predictive, preview)
List Management
List Selection
Manual dialing verses predictive dialing
No Answer Ring Count
Predictive dialing
Speech Rate
2. What are the following topics and how does
they affect your
performance and success?
Abandonment or abandoned calls
Answering Machine Detection
Caller ID
Do Not Call List
Drop rate
Legislative issues
Nuisance calls
Regulated calling times
Time zone calling
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